Обсуждение: Windows installer bugs (was: [BUGS] BUG #2374: Installation Error)
-bugs is getting inundated with windows installer bugs, and people on the list don't seem to be replying to them. Can someone with the installer project add more prominent information about where users should be reporting installer bugs to? (I'm guessing that the installer has a bug tracker, but I'm not online right now to check...) Begin forwarded message: > From: "Rick Craft" <rickcraft@usa.net> > Date: April 4, 2006 4:26:33 AM EDT > To: pgsql-bugs@postgresql.org > Subject: [BUGS] BUG #2374: Installation Error > > > The following bug has been logged online: > > Bug reference: 2374 > Logged by: Rick Craft > Email address: rickcraft@usa.net > PostgreSQL version: 8.1.3 > Operating system: Windows XP Professional > Description: Installation Error > Details: > > Whenever I select a Service Username, I get a message that > localhost\username does not exist, do I want to create an account. > When > answering YES, a password is automatically generated, and the > installation > continues. After installing all of the DLL's and modules, it says > that the > username that I created at the beginning already exists and then it > does a > rollback. this happens no matter what username I try to create as the > Service username. > > ---------------------------(end of > broadcast)--------------------------- > TIP 4: Have you searched our list archives? > > http://archives.postgresql.org > -- Jim C. Nasby, Sr. Engineering Consultant jnasby@pervasive.com Pervasive Software http://pervasive.com work: 512-231-6117 vcard: http://jim.nasby.net/pervasive.vcf cell: 512-569-9461
It does, and it's listed on the page. It clearly states use the mailinglists for general stuff, and the trackers for installer specific issues. However, this is the official installer for pg on win32. And I'd expect a lot of new users not to know (or understand) the distinction that the installer is not a part of the database project. To people from the outside, that just doesn't make sense. Don't expect ppl to actually *read* what's on the pages. ;-) For example, it clearly says "don't download from here, download from the ftp network", and we still get an avg of some 400 downloads per day, with well over 1000/day around releases. (That just download a HTML file with a redirect to the ftp network, so pgFoundry stands a chance of surviving) (Notice that we also have text saying please don't post postgresql bugs here, just installer bugs, and we still regularly get bug reports about general backend stuff) Now, it would certainly help if more people could actually help in *answering* the bugs/questions that are posted :), but that's a different question... //Magnus > -----Original Message----- > From: pgsql-hackers-owner@postgresql.org > [mailto:pgsql-hackers-owner@postgresql.org] On Behalf Of Jim Nasby > Sent: Thursday, April 06, 2006 1:42 PM > To: pgsql-hackers@postgresql.org > Subject: [HACKERS] Windows installer bugs (was: [BUGS] BUG > #2374: Installation Error) > > -bugs is getting inundated with windows installer bugs, and > people on the list don't seem to be replying to them. Can > someone with the installer project add more prominent > information about where users should be reporting installer > bugs to? (I'm guessing that the installer has a bug tracker, > but I'm not online right now to check...) > > Begin forwarded message: > > > From: "Rick Craft" <rickcraft@usa.net> > > Date: April 4, 2006 4:26:33 AM EDT > > To: pgsql-bugs@postgresql.org > > Subject: [BUGS] BUG #2374: Installation Error > > > > > > The following bug has been logged online: > > > > Bug reference: 2374 > > Logged by: Rick Craft > > Email address: rickcraft@usa.net > > PostgreSQL version: 8.1.3 > > Operating system: Windows XP Professional > > Description: Installation Error > > Details: > > > > Whenever I select a Service Username, I get a message that > > localhost\username does not exist, do I want to create an > account. > > When > > answering YES, a password is automatically generated, and the > > installation continues. After installing all of the DLL's and > > modules, it says that the username that I created at the beginning > > already exists and then it does a rollback. this happens no matter > > what username I try to create as the Service username. > > > > ---------------------------(end of > > broadcast)--------------------------- > > TIP 4: Have you searched our list archives? > > > > http://archives.postgresql.org > > > > -- > Jim C. Nasby, Sr. Engineering Consultant jnasby@pervasive.com > Pervasive Software http://pervasive.com work: 512-231-6117 > vcard: http://jim.nasby.net/pervasive.vcf cell: 512-569-9461 > > > > ---------------------------(end of > broadcast)--------------------------- > TIP 1: if posting/reading through Usenet, please send an appropriate > subscribe-nomail command to majordomo@postgresql.org > so that your > message can get through to the mailing list cleanly >
Magnus Hagander wrote: > Now, it would certainly help if more people could actually help in > *answering* the bugs/questions that are posted :), but that's a > different question... > > //Magnus > I have created a very nice installer using Inno setup and it is about 50 times easier to code for than the current cryptic WIX setup. Why don't you have a look? Here is the source with a bsd license: http://www.amsoftwaredesign.com/downloads/pg_installer_setup.zip All the create user and runas stuff is done using API commands via a Delphi or Free Pascal DLL(not tested but should work) It does not use the RunAs service at all and handles the initDB. You could also use a C or C++ dll just as easily. Just reminding everyone it's out there. -- Tony Caduto AM Software Design http://www.amsoftwaredesign.com Home of PG Lightning Admin for Postgresql Your best bet for Postgresql Administration
On Thu, Apr 06, 2006 at 03:55:20PM +0200, Magnus Hagander wrote: > Now, it would certainly help if more people could actually help in > *answering* the bugs/questions that are posted :), but that's a > different question... Well, that's my primary concern. It seems that people aren't replying to bugs posted -bugs about the windows installer. I just want to make sure they're being addressed. All the ones I saw seemed to come in from the web form, so we should probably put something on that page as well. Or better yet, set it up so that for select projects such as the installer people can report bugs using the main bug form and they'll end up in the appropriate tracker on pgFoundry. -- Jim C. Nasby, Sr. Engineering Consultant jnasby@pervasive.com Pervasive Software http://pervasive.com work: 512-231-6117 vcard: http://jim.nasby.net/pervasive.vcf cell: 512-569-9461
> > Now, it would certainly help if more people could actually help in > > *answering* the bugs/questions that are posted :), but that's a > > different question... > > Well, that's my primary concern. It seems that people aren't > replying to bugs posted -bugs about the windows installer. I > just want to make sure they're being addressed. > > All the ones I saw seemed to come in from the web form, so we > should probably put something on that page as well. Or better > yet, set it up so that for select projects such as the > installer people can report bugs using the main bug form and > they'll end up in the appropriate tracker on pgFoundry. You won't get *more* responses to questinos by moving them to a forum where *less* people read them... What we need is to somehow get more people to respond to them, and I think that's easier to get done on the bugs list. Not many people deal with the trackers for pginstaller, because not many people are directly involved in developing on it. And a lot of the bug reports that come in are either FAQs or general windows-problems not directly related to the installer, which people can answer without knowing the source to the installer... //Magnus
> -----Original Message----- > From: pgsql-hackers-owner@postgresql.org > [mailto:pgsql-hackers-owner@postgresql.org] On Behalf Of > Magnus Hagander > Sent: 07 April 2006 13:00 > To: Jim C. Nasby > Cc: pgsql-hackers@postgresql.org > Subject: Re: [HACKERS] Windows installer bugs (was: [BUGS] > BUG #2374: Installation Error) > > You won't get *more* responses to questinos by moving them to > a forum where *less* people read them... What we need is to > somehow get more people to respond to them, and I think > that's easier to get done on the bugs list. Not to mention that redirecting people will alienate them away from PostgreSQL and make us come across as pedantic and unhelpful. Just because we see a distinction between the source code and our binary installers (be they RPM, Win32 or whatever) doesn't mean that the rest of the world will. They downloaded PostgreSQL, from the PostgreSQL website, so will go to the PostgreSQL bugs page to report bugs or problems (which may also be thought to be a bug in their eyes). Regards, Dave