Hi Dave,
We can definitely send a summary via email. Just to clarify those points you brought up. Syntax highlighting definitely does exist and is totally discoverable but people still seemed to miss it. Our best guess as to why so many users miss it is because of the relatively small contrast in colors (Navy vs black). Regarding autocomplete, despite it being documented, almost none of the long time customers we spoke with knew it existed which suggests they're not reading the documentation very closely or at all.
Regarding the comments you mentioned, the one regarding column names was talking about preserving the column name when moving data to Excel. And I'll admit, the other comment is pretty unclear out of context. We probably should not have included it as is.
A summary of the findings will be forthcoming.