Re: [External] Re: PG ADMIN INSTALLATION
Hi Yogesh,
Good evening.
Can we have a call with Microsoft today so that we can troubleshoot the issue ?
Thanks & Regards,
Sanoop Bhaskaran
AIP+ | Technical Account ManagerAccenture Applied Intelligence
Mobile: +1 647-997-4599
Upcoming PTO: None
Public Holiday : None
Upcoming Training/Workshop: None
From: Yogesh Mahajan <yogesh.mahajan@enterprisedb.com>
Sent: Monday, March 18, 2024 4:16 AM
To: Bhaskaran, Sanoop <sanoop.bhaskaran@accenture.com>
Cc: Nkundiwacu, Benit <benit.nkundiwacu@accenture.com>; pgadmin-support@lists.postgresql.org
Subject: Re: [External] Re: PG ADMIN INSTALLATION
Hi Benit,
Please try a couple of steps below
1.Open "Windows Firewall with Advanced Security" from the start menu and in the inbound rules section, check if there is any entry related to nwjs/node.js etc.
2.Here I am attaching a pgadmin.js file which will use the machine ip address instead of 127.0.0.1(loopback address) to launch the pgadmin server. Replace contents of the pgadmin.js file located at 'C:\Program Files\pgAdmin 4\runtime\src\js' with contents in the attached file. Try launching pgadmin and check if it works.
Kindly share logs located at %APPDATA%/Local/pgadmin/pgadmin4.***.log file. and %APPDATA%/Roaming/pgadmin/pgadmin4.log.
Thanks,
Yogesh Mahajan
EnterpriseDB
On Fri, Mar 15, 2024 at 11:01 PM Bhaskaran, Sanoop <sanoop.bhaskaran@accenture.com> wrote:
Hi PGAdmin Support Team,
We are in a critical stage of Go Live and its important for us to have support team in the call with Microsoft team.
Other option will be for us to go with other tool if not fixed today.
Thanks & Regards,
Sanoop Bhaskaran
AIP+ | Technical Account ManagerAccenture Applied Intelligence
Mobile: +1 647-997-4599
Upcoming PTO: None
Public Holiday : None
Upcoming Training/Workshop: None
From: Nkundiwacu, Benit <benit.nkundiwacu@accenture.com>
Sent: Friday, March 15, 2024 11:31 AM
To: pgadmin-support@lists.postgresql.org
Cc: Bhaskaran, Sanoop <sanoop.bhaskaran@accenture.com>; Fiorella Vado <fiorellavado@microsoft.com>; Santosh Dhule <santoshdhule@microsoft.com>
Subject: FW: [External] Re: PG ADMIN INSTALLATION
Hello @pgadmin-support@lists.postgresql.org
We kindly seek your support to provide an engineer in US time zone to troubleshoot the difficulty we’re having in launching pgadmins.
Thanks,
Benit
Nkundiwacu Benit
AIP+ | Engineering Support
Accenture Applied Intelligence
From: Nkundiwacu, Benit
Sent: Friday, March 15, 2024 11:21 AM
To: Bhaskaran, Sanoop <sanoop.bhaskaran@accenture.com>; Yogesh Mahajan <yogesh.mahajan@enterprisedb.com>; Santosh Dhule <santoshdhule@microsoft.com>; pgadmin-support lists.postgresql.org <pgadmin-support@lists.postgresql.org>
Cc: Fiorella Vado <fiorellavado@microsoft.com>
Subject: RE: [External] Re: PG ADMIN INSTALLATION
Hello @pgadmin-support lists.postgresql.org / @Yogesh Mahajan
We kindly seek your support in resolving pgadmin issue. Currenztly Microsoft team needs to have a meeting with your team to troubleshoot further.
Kindly provide your availability today as this is priority to solve.
Thanks,
Benit
Nkundiwacu Benit
AIP+ | Engineering Support
Accenture Applied Intelligence
From: Bhaskaran, Sanoop <sanoop.bhaskaran@accenture.com>
Sent: Thursday, March 14, 2024 11:45 PM
To: Nkundiwacu, Benit <benit.nkundiwacu@accenture.com>; Yogesh Mahajan <yogesh.mahajan@enterprisedb.com>; Santosh Dhule <santoshdhule@microsoft.com>
Cc: pgadmin-support lists.postgresql.org <pgadmin-support@lists.postgresql.org>
Subject: RE: [External] Re: PG ADMIN INSTALLATION
Hi Yogesh,
Please find the additional troubleshooting done with help of Microsoft Support and their analysis. We will need you to be in the call tomorrow at 10 AM EST / 8:30 PM IST.
Case Summary:
- Symptom
pgAdmin app is not launching correctly in the server.
- Additional Info
-- app team mentioned the port 5050 is blocked at the OS level, based on this
- Completed actions and results.
App team mentioned this problem is because the port 5050 is blocked, so we performed the next actions to confirmed or denied:
· run TNC 127.0.0.1 -Port 5050, ping was successful but the TCP connection failed
· for testing purposes, we used port 5051, but the app still fail
Conclusion #1, it has communication over loopback IP address, and the port fails could be expected if it is not listening.
=================================================================
For the suggestion made by the app team in the log provided we disable the BFE service which is in charge of all the security settings at the OS level:
· disable the BFE service into the registry keys and reboot the server
· with that in place, launch the app, and it is still failing
Conclusion #2, no security layer is blocking the port 5050
----------------------------------------------------------------------------------------------------------
Doing an internal test on my lab to determinate how the application will create the socket for a specific port in the loopback address, and there is the result
netstat -anob | findstr 28240
UDP 0.0.0.0:49519 127.0.0.1:49518 28240
UDP 0.0.0.0:49521 127.0.0.1:49520 28240
UDP 0.0.0.0:49523 127.0.0.1:49522 28240
UDP 0.0.0.0:50542 127.0.0.1:50541 28240
UDP 0.0.0.0:51257 127.0.0.1:51256 28240
UDP 0.0.0.0:53402 127.0.0.1:53401 28240
UDP 0.0.0.0:63400 127.0.0.1:63399 28240
UDP 0.0.0.0:64417 127.0.0.1:64416 28240
UDP 0.0.0.0:65131 127.0.0.1:65130 28240
UDP 0.0.0.0:65133 127.0.0.1:65132 28240
UDP 0.0.0.0:65135 127.0.0.1:65134 28240
UDP 127.0.0.1:49518 *:* 28240
UDP 127.0.0.1:49520 *:* 28240
UDP 127.0.0.1:49522 *:* 28240
UDP 127.0.0.1:50541 *:* 28240
UDP 127.0.0.1:51256 *:* 28240
UDP 127.0.0.1:53401 *:* 28240
UDP 127.0.0.1:63399 *:* 28240
UDP 127.0.0.1:64416 *:* 28240
UDP 127.0.0.1:65130 *:* 28240
UDP 127.0.0.1:65132 *:* 28240
UDP 127.0.0.1:65134 *:* 28240
With this information, go to the working server and perform the same test:
The tasklist command shows this PID for pgAdmin4.exe
pgAdmin4.exe 1784 RDP-Tcp#3 3 97,968 K
pgAdmin4.exe 2376 RDP-Tcp#3 3 9,364 K
pgAdmin4.exe 7984 RDP-Tcp#3 3 6,768 K
pgAdmin4.exe 8052 RDP-Tcp#3 3 52,604 K
pgAdmin4.exe 8388 RDP-Tcp#3 3 29,880 K
pgAdmin4.exe 9072 RDP-Tcp#3 3 17,524 K
pgAdmin4.exe 6536 RDP-Tcp#3 3 98,048 K
Also, netstat shows this
C:\Windows\system32>netstat -anob | findstr 1784
UDP 0.0.0.0:20247 *:* 1784
C:\Windows\system32>netstat -anob | findstr 2376
C:\Windows\system32>netstat -anob | findstr 7984
C:\Windows\system32>netstat -anob | findstr 8052
C:\Windows\system32>netstat -anob | findstr 8388
TCP 10.183.88.132:20299 142.251.33.170:443 ESTABLISHED 8388
UDP 0.0.0.0:20273 *:* 8388
C:\Windows\system32>netstat -anob | findstr 9072
C:\Windows\system32>netstat -anob | findstr 6536
The application did not bind 127.0.0.1:5050 in the working server. This is not the expected behavior as we saw in the test performed in my lab.
So, we performed the same test in the non-working server and this is the result:
pgAdmin4.exe 2385656 RDP-Tcp#116 751 99,300 K
pgAdmin4.exe 2384968 RDP-Tcp#116 751 7,952 K
pgAdmin4.exe 2385732 RDP-Tcp#116 751 6,832 K
pgAdmin4.exe 2383996 RDP-Tcp#116 751 66,780 K
pgAdmin4.exe 2385076 RDP-Tcp#116 751 34,316 K
pgAdmin4.exe 2382036 RDP-Tcp#116 751 17,716 K
pgAdmin4.exe 2384812 RDP-Tcp#116 751 159,596 K
C:\Windows\system32>netstat -anob | findstr 2385656
UDP 0.0.0.0:5353 *:* 2385656
C:\Windows\system32>netstat -anob | findstr 238565
UDP 0.0.0.0:5353 *:* 2385656
C:\Windows\system32>netstat -anob | findstr 2384968
C:\Windows\system32>netstat -anob | findstr 2385732
C:\Windows\system32>netstat -anob | findstr 2383996
C:\Windows\system32>netstat -anob | findstr 2385076
TCP 10.185.184.4:57070 172.217.165.10:443 ESTABLISHED 2385076
C:\Windows\system32>netstat -anob | findstr 2382036
C:\Windows\system32>netstat -anob | findstr 2384812
Same as the non-working server, the app is not using the port 5050 TCP neither UDP.
Conclusion #3, application is not using port 5050 with the 127.0.0.1 address (based on the previous test done in my lab)
At this point, here is my conclusions:
1. With the test performed to disable the BFE service, we discarded that the port 5050 is blocked.
2. In any of our test we saw the application listening on port 5050, so we need to involve the PGAMIN team to check on this issue again. I can confirm that the port is not blocked, and it isn't listening for the information provided above in the email.
Please share this information with the application team, we must need their help to understand this behavior. Again, I confirmed with the troubleshooting performed with Benit and Fiorella, the port 5050 is not blocked either not used.
Thanks & Regards,
Sanoop Bhaskaran
AIP+ | Technical Account ManagerAccenture Applied Intelligence
Mobile: +1 647-997-4599
Upcoming PTO: None
Public Holiday : None
Upcoming Training/Workshop: None
From: Nkundiwacu, Benit <benit.nkundiwacu@accenture.com>
Sent: Thursday, March 14, 2024 11:37 AM
To: Yogesh Mahajan <yogesh.mahajan@enterprisedb.com>; Santosh Dhule <santoshdhule@microsoft.com>
Cc: Bhaskaran, Sanoop <sanoop.bhaskaran@accenture.com>; pgadmin-support lists.postgresql.org <pgadmin-support@lists.postgresql.org>
Subject: RE: [External] Re: PG ADMIN INSTALLATION
Hello @Yogesh Mahajan
Are you available for a quick call with Microsoft team. We have some questions to ask.
- Kindly help us know which pgadmin server the application is trying to contact ?
Thanks,
Benit
Nkundiwacu Benit
AIP+ | Engineering Support
Accenture Applied Intelligence
From: Yogesh Mahajan <yogesh.mahajan@enterprisedb.com>
Sent: Thursday, March 14, 2024 9:23 AM
To: Nkundiwacu, Benit <benit.nkundiwacu@accenture.com>
Cc: Bhaskaran, Sanoop <sanoop.bhaskaran@accenture.com>; pgadmin-support lists.postgresql.org <pgadmin-support@lists.postgresql.org>
Subject: Re: [External] Re: PG ADMIN INSTALLATION
Hi Benit,
You can see, if I bypass server check, You can see some more lines are logged in pgadmin4.***.log file.
Now it is stuck at the next request "'http://127.0.0.1:' + serverPort + '/?key=' + UUID;". In this case http://127.0.0.1:5051/?key=***. Hence its taking forever to launch.
This clearly indicates that any requests done at 5051 port are failing which is a network issue NOT a pgadmin issue.
Hence will not be able to assist you on this side.
You may need to work with network experts to get this resolved.(Maybe try turning off the firewall completely/ turning on the internet connectivity or maybe some other thing.)
Thanks,
Yogesh Mahajan
EnterpriseDB
On Thu, Mar 14, 2024 at 6:39 PM Nkundiwacu, Benit <benit.nkundiwacu@accenture.com> wrote:
I am available now for a call, kindly reach out to me for investigating as this a high priority for today.
Nkundiwacu Benit
AIP+ | Engineering Support
Accenture Applied Intelligence
From: Nkundiwacu, Benit
Sent: Thursday, March 14, 2024 9:07 AM
To: Yogesh Mahajan <yogesh.mahajan@enterprisedb.com>
Cc: Bhaskaran, Sanoop <sanoop.bhaskaran@accenture.com>; pgadmin-support lists.postgresql.org <pgadmin-support@lists.postgresql.org>
Subject: RE: [External] Re: PG ADMIN INSTALLATION
Hello @Yogesh Mahajan
I have replace the content share and my observation pgadmin is taking forever to start. I have reduced
Thanks,
Benit
Nkundiwacu Benit
AIP+ | Engineering Support
Accenture Applied Intelligence
From: Yogesh Mahajan <yogesh.mahajan@enterprisedb.com>
Sent: Thursday, March 14, 2024 7:13 AM
To: Nkundiwacu, Benit <benit.nkundiwacu@accenture.com>
Cc: Bhaskaran, Sanoop <sanoop.bhaskaran@accenture.com>; pgadmin-support lists.postgresql.org <pgadmin-support@lists.postgresql.org>
Subject: Re: [External] Re: PG ADMIN INSTALLATION
Hi Benit,
We had tried multiple ways to figure out the root cause but it seems to be an issue with machine configuration.
Let me summarise my observation -
1.Initially, there were multiple entries for pgadmin (v7, v8) which were not actually installed on the system.
2.After installing pgadmin 8.4, it was showing the error splash screen.
3.We tried configuring the fixed port, but the pgadmin error splash screen was showing random port only.
4.It is observed that the server check call ('http://127.0.0.1:' + serverPort + '/misc/ping?key=' + UUID;) does not get a response back. When we tried the same url via browser, we got an error 'Connection refused.'(which indicates some network restrictions.)
5.If pgadmin server url ('http://127.0.0.1:' + serverPort + '/?key=' + UUID;) browsed via browser it works fine which means pgadmin is working fine.
6.Also as pgadmin works on other machines, this clearly indicates the issue is NOT with pgadmin.
Here I am attaching a pgadmin.js file which bypasses the ping server just to confirm if that is the only issue. Replace contents of the pgadmin.js file located at 'C:\Program Files\pgAdmin 4\runtime\src\js' with contents in the attached file. Try launching pgadmin and check if it works.
Kindly share logs located at %APPDATA%/Local/pgadmin/pgadmin4.***.log file. and %APPDATA%/Roaming/pgadmin/pgadmin4.log.(Expecting logs dated 14 Mar.)
Thanks,
Yogesh Mahajan
EnterpriseDB
On Thu, Mar 14, 2024 at 1:53 AM Nkundiwacu, Benit <benit.nkundiwacu@accenture.com> wrote:
Hello @Yogesh Mahajan
As seen from below Image, ping 127.0.0.1 is responding.
Nkundiwacu Benit
AIP+ | Engineering Support
Accenture Applied Intelligence
From: Yogesh Mahajan <yogesh.mahajan@enterprisedb.com>
Sent: Wednesday, March 13, 2024 3:26 PM
To: Nkundiwacu, Benit <benit.nkundiwacu@accenture.com>
Cc: Bhaskaran, Sanoop <sanoop.bhaskaran@accenture.com>; pgadmin-support lists.postgresql.org <pgadmin-support@lists.postgresql.org>
Subject: Re: [External] Re: PG ADMIN INSTALLATION
Hi Benit,
As we have seen in the call , the ping request to the server does not respond back.
Can you please run command Ping 127.0.0.1 on command prompt and get output.(May be a silly thing to ask, but I have seen some queries related to this.)
Thanks,
Yogesh Mahajan
EnterpriseDB
On Wed, Mar 13, 2024 at 8:57 PM Nkundiwacu, Benit <benit.nkundiwacu@accenture.com> wrote:
Great, talk to you then.
Nkundiwacu Benit
AIP+ | Engineering Support
Accenture Applied Intelligence
From: Yogesh Mahajan <yogesh.mahajan@enterprisedb.com>
Sent: Wednesday, March 13, 2024 11:20 AM
To: Nkundiwacu, Benit <benit.nkundiwacu@accenture.com>
Cc: Bhaskaran, Sanoop <sanoop.bhaskaran@accenture.com>; pgadmin-support lists.postgresql.org <pgadmin-support@lists.postgresql.org>; pgadmin-team <pgadmin-team@enterprisedb.com>
Subject: Re: [External] Re: PG ADMIN INSTALLATION
Hi,
Lets connect at 9 PM IST.
Thanks,
Yogesh Mahajan
EnterpriseDB
On Wed, Mar 13, 2024 at 8:07 PM Nkundiwacu, Benit <benit.nkundiwacu@accenture.com> wrote:
Latest file.
Nkundiwacu Benit
AIP+ | Engineering Support
Accenture Applied Intelligence
From: Yogesh Mahajan <yogesh.mahajan@enterprisedb.com>
Sent: Wednesday, March 13, 2024 10:32 AM
To: Nkundiwacu, Benit <benit.nkundiwacu@accenture.com>
Cc: Bhaskaran, Sanoop <sanoop.bhaskaran@accenture.com>; pgadmin-support lists.postgresql.org <pgadmin-support@lists.postgresql.org>; pgadmin-team <pgadmin-team@enterprisedb.com>
Subject: Re: [External] Re: PG ADMIN INSTALLATION
Hi Benit,
It seems you have not shared latest file from %APPDATA%/Local/pgadmin/
File you shared shows date 12 Mar. I was expecting date 13 Mar.
Please share the latest file.
Thanks,
Yogesh
On Wed, 13 Mar 2024, 7:30 pm Nkundiwacu, Benit, <benit.nkundiwacu@accenture.com> wrote:
Hello @Yogesh Mahajan
I am sharing with you the requested files. Kindly check them and have a call with us today.
Thanks,
Benit
Nkundiwacu Benit
AIP+ | Engineering Support
Accenture Applied Intelligence
From: Nkundiwacu, Benit
Sent: Wednesday, March 13, 2024 9:28 AM
To: Yogesh Mahajan <yogesh.mahajan@enterprisedb.com>
Cc: Bhaskaran, Sanoop <sanoop.bhaskaran@accenture.com>; pgadmin-support@lists.postgresql.org; pgadmin-team <pgadmin-team@enterprisedb.com>
Subject: RE: [External] Re: PG ADMIN INSTALLATION
Hello @Yogesh Mahajan
I’ll try the below but can you share with me endpoints the pgadmins connecting to so networking team can associate a port number to it.
Also please lets have a call today and check together as this is a priority task to fix.
Thanks,
Benit
Nkundiwacu Benit
AIP+ | Engineering Support
Accenture Applied Intelligence
From: Yogesh Mahajan <yogesh.mahajan@enterprisedb.com>
Sent: Wednesday, March 13, 2024 4:10 AM
To: Nkundiwacu, Benit <benit.nkundiwacu@accenture.com>
Cc: Bhaskaran, Sanoop <sanoop.bhaskaran@accenture.com>; pgadmin-support@lists.postgresql.org; pgadmin-team <pgadmin-team@enterprisedb.com>
Subject: Re: [External] Re: PG ADMIN INSTALLATION
Hi Benit,
I tried multiple ways, but could not reproduce the issue.
Do you have Antivirus installed on the system? If yes can you please check if it is blocking nwjs/network calls?
Also can you please try the below steps and let me know the output.
1.In runtime_config.json, set "fixedPort" equals to true. and portNo with 5050. Check if launching pgadmin works.
2.Replace contents of pgadmin.js file located at 'C:\Program Files\pgAdmin 4\runtime\src\js' with contents in the attached file. Try launching pgadmin.
Share logs located at %APPDATA%/Local/pgadmin/pgadmin4.***.log file. and %APPDATA%/Roaming/pgadmin/pgadmin4.log
Thanks,
Yogesh Mahajan
EnterpriseDB
On Tue, Mar 12, 2024 at 10:11 PM Nkundiwacu, Benit <benit.nkundiwacu@accenture.com> wrote:
Hello @Yogesh Mahajan
I am sharing the requested pgadmin file.
Thanks,
Benit
Nkundiwacu Benit
AIP+ | Engineering Support
Accenture Applied Intelligence
From: Yogesh Mahajan <yogesh.mahajan@enterprisedb.com>
Sent: Tuesday, March 12, 2024 11:51 AM
To: Bhaskaran, Sanoop <sanoop.bhaskaran@accenture.com>
Cc: Nkundiwacu, Benit <benit.nkundiwacu@accenture.com>; pgadmin-support@lists.postgresql.org
Subject: Re: [External] Re: PG ADMIN INSTALLATION
Hi,
Please joint link below -
Thanks,
Yogesh Mahajan
EnterpriseDB
On Tue, Mar 12, 2024 at 7:20 PM Bhaskaran, Sanoop <sanoop.bhaskaran@accenture.com> wrote:
Hi Yogesh,
Can we get back into a call?
Thanks & Regards,
Sanoop Bhaskaran
AIP+ | Technical Account ManagerAccenture Applied Intelligence
Mobile: +1 647-997-4599
Upcoming PTO: None
Public Holiday : None
Upcoming Training/Workshop: None
From: Nkundiwacu, Benit <benit.nkundiwacu@accenture.com>
Sent: Tuesday, March 12, 2024 9:39 AM
To: Yogesh Mahajan <yogesh.mahajan@enterprisedb.com>
Cc: pgadmin-support@lists.postgresql.org; Bhaskaran, Sanoop <sanoop.bhaskaran@accenture.com>
Subject: RE: [External] Re: PG ADMIN INSTALLATION
Hello @Yogesh Mahajan
I tried to install pgadmins version 8.3 but its not supported by the windows versions.
Thanks,
Benit
Nkundiwacu Benit
AIP+ | Engineering Support
Accenture Applied Intelligence
From: Yogesh Mahajan <yogesh.mahajan@enterprisedb.com>
Sent: Monday, March 11, 2024 11:47 PM
To: Nkundiwacu, Benit <benit.nkundiwacu@accenture.com>
Cc: pgadmin-support@lists.postgresql.org; Bhaskaran, Sanoop <sanoop.bhaskaran@accenture.com>
Subject: Re: [External] Re: PG ADMIN INSTALLATION
Hi,
We can connect at 6PM IST Tuesday. Please find the meeting link.
Thanks,
Yogesh Mahajan
EnterpriseDB
On Mon, Mar 11, 2024 at 9:45 PM Nkundiwacu, Benit <benit.nkundiwacu@accenture.com> wrote:
Hello @pgadmin-support@lists.postgresql.org / @Yogesh Mahajan
Kindly provide US time zone engineer to help us solve pgadmins issues we’re facing.
Thanks,
Benit
Nkundiwacu Benit
AIP+ | Engineering Support
Accenture Applied Intelligence
From: Nkundiwacu, Benit
Sent: Monday, March 11, 2024 12:13 PM
To: Yogesh Mahajan <yogesh.mahajan@enterprisedb.com>
Cc: pgadmin-support@lists.postgresql.org; Bhaskaran, Sanoop <sanoop.bhaskaran@accenture.com>
Subject: RE: [External] Re: PG ADMIN INSTALLATION
Hello @Yogesh Mahajan
Kindly please let me know if you’re available 6pm IST tomorrow 3/11/2024.
Thanks,
Benit
Nkundiwacu Benit
AIP+ | Engineering Support
Accenture Applied Intelligence
From: Nkundiwacu, Benit
Sent: Friday, March 8, 2024 4:50 PM
To: Yogesh Mahajan <yogesh.mahajan@enterprisedb.com>
Cc: pgadmin-support@lists.postgresql.org; Bhaskaran, Sanoop <sanoop.bhaskaran@accenture.com>
Subject: RE: [External] Re: PG ADMIN INSTALLATION
Hello @Yogesh Mahajan
I am available Monday 11/03/2024 6PM IST. Let me know if that works for you as well.
Thanks,
Benit
Nkundiwacu Benit
AIP+ | Engineering Support
Accenture Applied Intelligence
From: Yogesh Mahajan <yogesh.mahajan@enterprisedb.com>
Sent: Friday, March 8, 2024 6:00 AM
To: Nkundiwacu, Benit <benit.nkundiwacu@accenture.com>
Cc: pgadmin-support@lists.postgresql.org; Bhaskaran, Sanoop <sanoop.bhaskaran@accenture.com>
Subject: Re: [External] Re: PG ADMIN INSTALLATION
Hi,
My working time is 9AM-6PM IST. We can connect in between. pgadmin installers are not tested on 32 bit systems.
Thanks,
Yogesh Mahajan
EnterpriseDB
On Thu, Mar 7, 2024 at 7:54 PM Nkundiwacu, Benit <benit.nkundiwacu@accenture.com> wrote:
Hello @Yogesh Mahajan
My windows system type is 64 bit. Also the latest pgadmins version is not supported by windows version.
Let me if you can provide an engineer to check with me. My availability is 9am-5pm Canada est.
Thanks,
Benit
Nkundiwacu Benit
AIP+ | Engineering Support
Accenture Applied Intelligence
From: Nkundiwacu, Benit <benit.nkundiwacu@accenture.com>
Sent: Thursday, March 7, 2024 12:26 AM
To: Yogesh Mahajan <yogesh.mahajan@enterprisedb.com>
Cc: pgadmin-support@lists.postgresql.org
Subject: Re: [External] Re: PG ADMIN INSTALLATION
Hello,
Kindly share both 32 and 64 pgadmins.
Thanks,
Benit
Get Outlook for iOS
From: Yogesh Mahajan <yogesh.mahajan@enterprisedb.com>
Sent: Wednesday, March 6, 2024 11:41:28 PM
To: Nkundiwacu, Benit <benit.nkundiwacu@accenture.com>
Cc: pgadmin-support@lists.postgresql.org <pgadmin-support@lists.postgresql.org>
Subject: Re: [External] Re: PG ADMIN INSTALLATION
Hi,
I am able to install and launch pgadmin successfully on Windows Server 2019.
What is your system type? Are you using 32 bit? pgadmin does not support 32 bit systems.
Thanks,
Yogesh Mahajan
EnterpriseDB
On Wed, Mar 6, 2024 at 7:54 PM Nkundiwacu, Benit <benit.nkundiwacu@accenture.com> wrote:
Hello @Yogesh Mahajan
Hope you’re doing great.
I have tried to install pgadmin latest version and the program is not supported.
Kindly let us which pgadmin version is compatible with the window version I am using.
Thanks,
Benit
Nkundiwacu Benit
AIP+ | Engineering Support
Accenture Applied Intelligence
From: Yogesh Mahajan <yogesh.mahajan@enterprisedb.com>
Sent: Wednesday, March 6, 2024 4:30 AM
To: Nkundiwacu, Benit <benit.nkundiwacu@accenture.com>
Cc: pgadmin-support@lists.postgresql.org
Subject: [External] Re: PG ADMIN INSTALLATION
CAUTION: External email. Be cautious with links and attachments.
Hi,
From the screenshot it seems you are using pgadmin version 7.x.
Kindly upgrade to latest 8.3 which can be downloaded from here.
Thanks,
Yogesh Mahajan
EnterpriseDB
On Wed, Mar 6, 2024 at 2:46 PM Yogesh Mahajan <yogesh.mahajan@enterprisedb.com> wrote:
Hi,
Can you please provide OS details. Also from where did you download the pgadmin installer?
Thanks,
Yogesh Mahajan
EnterpriseDB
On Wed, Mar 6, 2024 at 2:27 PM Nkundiwacu, Benit <benit.nkundiwacu@accenture.com> wrote:
Hello @pgadmin-support@lists.postgresql.org
We kindly seek your support on below issue we are facing. Kindly help us in resolving this issue.
Thanks,
Benit
Nkundiwacu Benit
AIP+ | Engineering Support
Accenture Applied Intelligence
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