but I am getting the following error during the upgrade. Can you support me? Thanks.
-bash-4.2$ /usr/pgsql-12/bin/pg_upgrade --old-datadir=/var/lib/pgsql/11/data --new-datadir=/var/lib/pgsql/12/data --old-bindir=/usr/pgsql-11/bin --new-bindir=/usr/pgsql-12/bin --check
Performing Consistency Checks on Old Live Server
------------------------------------------------
Checking cluster versions ok
Checking database user is the install user ok
Checking database connection settings ok
Checking for prepared transactions ok
Checking for reg* data types in user tables ok
Checking for contrib/isn with bigint-passing mismatch ok
Checking for tables WITH OIDS ok
Checking for invalid "sql_identifier" user columns ok
Checking for presence of required libraries ok
Checking database user is the install user ok
Checking for prepared transactions ok
Checking for new cluster tablespace directories ok
-bash-4.2$ /usr/pgsql-12/bin/pg_upgrade --old-datadir=/var/lib/pgsql/11/data --new-datadir=/var/lib/pgsql/12/data --old-bindir=/usr/pgsql-11/bin --new-bindir=/usr/pgsql-12/bin
Performing Consistency Checks
-----------------------------
Checking cluster versions ok
The source cluster was shut down while in recovery mode. To upgrade, use "rsync" as documented or shut it down as a primary.
Failure, exiting