Chander Ganesan wrote:
> Stefan Kaltenbrunner wrote:
>> Chander Ganesan wrote:
>>> One of my co-workers is unable to reset her community password. She
>>> gets the following response from the server:
>>>
>>> Internal Server Error
>>> Recovery key not found for user!
>>>
>>> If you want/need to look up her account on the server, the user
>>> portion of her email address is 'amy', same host as my email address...
>>
>> I guess that error happens after clicking the URL mentioned in the
>> email sent after asking for a new password?
>> From a quick look it seems that there is some insufficient URL
>> escaping going on in that code path and it might be that
>> failure/success in resetting might depend on the browser used.
>> I will look into the underlying issue but it would be interesting to
>> know what OS/browser combination is used here.
> Windows XP and firefox...
this is actually a more subtile issue :) what happens here is that by
pure chance the resethash generated is ending with a "." and firefox is
helpfully stripping that from the url if you simply click it...
For now either copy & paste the url to your browser or ask for another
reset (causing a new hash to be generated).
Stefan