Re: Managing the community information stream

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От Bruce Momjian
Тема Re: Managing the community information stream
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Msg-id 200705161400.l4GE0sS09384@momjian.us
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Ответ на Re: Managing the community information stream  (Alvaro Herrera <alvherre@commandprompt.com>)
Ответы Re: Managing the community information stream  (Alvaro Herrera <alvherre@commandprompt.com>)
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Alvaro Herrera wrote:
> Bruce Momjian wrote:
> > Alvaro Herrera wrote:
> > > Bruce Momjian wrote:
> > > > Alvaro Herrera wrote:
> > > 
> > > > > In Debian's bug tracking system, when the bug is created (which is done
> > > > > by sending an email to a certain address) it gets a number, and the
> > > > > email is distributed to certain lists.  People can then reply to that
> > > > > mail, and send messages to 12345@bugs.debian.org and it gets tracked in
> > > > > the bug, and you can see all those messages in the bug report.  I
> > > > > ass-ume that BZ 3.0 does something similar.
> > > > 
> > > > But often a TODO item has multiple threads containing details (often
> > > > months apart), and it isn't obvious at the time the thread is started
> > > > that this will happen.  Note the number of TODO items that now have
> > > > multiple URLs.  How is that handled?
> > > 
> > > Just add the bug address to CC and reply to it, just like when you reply
> > > to say "added to TODO", only that you don't need to manually go and
> > > modify the TODO file by hand.  The bug tracking system puts that mail
> > > into the bug report.  Subsequent followups keep the bug address in CC
> > > and thus the whole discussion is saved in the bug report.
> > 
> > Right, but you are adding the bug addresss at the end of the email
> > thread.  How do you point to the email you want to reference?
> 
> I am not sure.  We will have to investigate more the capabilities of the
> bug tracking system we intend to use.  In the worst case one could add
> the URL for the archived message copy; second worst would be bouncing
> (hopefully not forward) the interesting messages to the bug address.  

Sounds like what I do with the TODO list now.

--  Bruce Momjian  <bruce@momjian.us>          http://momjian.us EnterpriseDB
http://www.enterprisedb.com
 + If your life is a hard drive, Christ can be your backup. +


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