Обсуждение: OTRS
OTRS was recommended to me as a bug tracker. Has anyone used that? -- Peter Eisentraut http://developer.postgresql.org/~petere/
Peter Eisentraut wrote: > OTRS was recommended to me as a bug tracker. Has anyone used that? > Not me, but I see that they use bugzilla for bug tracking ... see http://bugs.otrs.org/index.cgi cheers andrew
Peter, On 8/19/06 5:37 PM, "Peter Eisentraut" <peter_e@gmx.net> wrote: > OTRS was recommended to me as a bug tracker. Has anyone used that? We use OTRS for customer issue tracking, but we use Jira from Atlassian for our internal bug tracking. We also use Confluence and Fisheye from Atlassian, and they are all excellent tools IMO. OTRS has been OK and fairly malleable. - Luke
andrew@dunslane.net writes: > Peter Eisentraut wrote: >> OTRS was recommended to me as a bug tracker. Has anyone used that? > Not me, but I see that they use bugzilla for bug tracking ... see > http://bugs.otrs.org/index.cgi And according to their front page, the preferred database behind it is mysql. regards, tom lane
> OTRS was recommended to me as a bug tracker. Has anyone used that? Nope, but looking at their demo i tseems they're actually *using* the <blink> HTML tag. Which probably should disqualify it out of hand ;-) That's just evil... //Magnus
All, > We use OTRS for customer issue tracking, but we use Jira from Atlassian > for our internal bug tracking. We also use Confluence and Fisheye from > Atlassian, and they are all excellent tools IMO. > > OTRS has been OK and fairly malleable. Actually, having done a fairly significant amount of the hacking on OTRS, I can't recommend it. The code is a mess, and very hard to modify. -- --Josh Josh Berkus PostgreSQL @ Sun San Francisco