[Removing Rens]
On Thu, Apr 8, 2010 at 10:19 PM, Robert Haas <robertmhaas@gmail.com> wrote:
> It would certainly be nice if we could just have all bugs reported
> here and sort it out ourselves, but in practice that doesn't seem to
> work. =A0When installer or pgadmin bugs are reported here, they
> typically don't get a response.
That's because typically before anyone can even draw a breath someone
has jumped on the user and they've re-posted into the more appropriate
forum. In the case of both installers and pgAdmin though, I can say
with absolute certainty that there are at least 3 developers from each
that read this list daily - we just happen to all be East-pondians so
don't always respond in the timeframe that you might.
> Or to put it another way, if someone had written back any time in the
> 13 days between when this email was posted and today and said "thanks
> for the report - will look into it", I wouldn't have replied.
No idea what happened to the original message in this thread - the
first I saw was your response.
In any case - I stand by my comments. For projects that are closely
affiliated with PostgreSQL we should not be chastising users for
reporting bugs here, we should make it easy, not difficult,
embarrassing and annoying for users to give feedback.
--=20
Dave Page
EnterpriseDB UK: http://www.enterprisedb.com