Re: Fatal error starting PgAdmin 4

Hi Akshay,

Thanks for the quick response. 

I tried Postgres SQL 13 too. It's giving me the same problem. 

The versions are postgresql-12.7-1-windows-x64.exe, postgresql-13.3-1-windows-x64.exe

I deleted pgadmin.db file too, but still it's giving the same error.

Regards,

Sumedh R. Balapure,

Cell: +91-7770063134

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From: Akshay Joshi <akshay.joshi@enterprisedb.com>
Sent: Tuesday, May 18, 2021 12:22 PM
To: Balapure, Sumedh <Sumedh.Balapure@contractor.tranetechnologies.com>
Cc: pgadmin-support@postgresql.org <pgadmin-support@postgresql.org>
Subject: Re: Fatal error starting PgAdmin 4

 

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Hi Sumedh

Can you please specify the exact version of PostgreSQL 12 that you have installed? For example 12.x.x

The "pgadmin4.db" file can be found in the "%AppData%\Roaming\pgadmin" folder.

On Tue, May 18, 2021 at 12:01 PM Balapure, Sumedh <Sumedh.Balapure@contractor.tranetechnologies.com> wrote:

Hi Akshay,

It's a fresh installation. I am using it for the first time.

I cannot find file pgadmin4.db

Regards,

Sumedh R. Balapure,

Cell: +91-7770063134

---

From: Akshay Joshi <akshay.joshi@enterprisedb.com>
Sent: Tuesday, May 18, 2021 9:26 AM
To: Balapure, Sumedh <Sumedh.Balapure@contractor.tranetechnologies.com>
Cc: pgadmin-support@postgresql.org <pgadmin-support@postgresql.org>
Subject: Re: Fatal error starting PgAdmin 4

 

Alert: This is an external email.

Hi Sumedh

You can do the following to get rid of the error:

• Take the backup of the 'pgadmin4.db' file and then delete it.
• Restart the pgAdmin4

Have you upgraded your existing pgAdmin setup or it's a fresh installation?

On Mon, May 17, 2021 at 9:31 PM Balapure, Sumedh <Sumedh.Balapure@contractor.tranetechnologies.com> wrote:

Hi Team,

I have installed PostgreSQL 12 and while starting PgAdmin 4 I am getting Fatal error. Below is screenshot of error and details. Please help asap.

pgAdmin Runtime Environment -------------------------------------------------------- Python Path: "C:\Program Files\PostgreSQL\12\pgAdmin 4\python\python.exe" Runtime Config File: "C:\Users\Sumedh\AppData\Roaming\pgadmin\runtime_config.json" pgAdmin Config File: "C:\Program Files\PostgreSQL\12\pgAdmin 4\web\config.py" Webapp Path: "C:\Program Files\PostgreSQL\12\pgAdmin 4\web\pgAdmin4.py" pgAdmin Command: "C:\Program Files\PostgreSQL\12\pgAdmin 4\python\python.exe -s C:\Program Files\PostgreSQL\12\pgAdmin 4\web\pgAdmin4.py" Environment:   - ALLUSERSPROFILE: C:\ProgramData   - APPDATA: C:\Users\Sumedh\AppData\Roaming   - CHROME_CRASHPAD_PIPE_NAME: \\.\pipe\crashpad_5952_XBAUMQEIPHMCHBHF   - CHROME_RESTART: NW.js|Whoa! NW.js has crashed. Relaunch now?|LEFT_TO_RIGHT   - CommonProgramFiles: C:\Program Files\Common Files   - CommonProgramFiles(x86): C:\Program Files (x86)\Common Files   - CommonProgramW6432: C:\Program Files\Common Files   - COMPUTERNAME: SUMEDH-PC   - ComSpec: C:\WINDOWS\system32\cmd.exe   - C_EM64T_REDIST11: C:\Program Files (x86)\Common Files\Intel\Shared Files\cpp\   - DriverData: C:\Windows\System32\Drivers\DriverData   - FP_NO_HOST_CHECK: NO   - HOMEDRIVE: C:   - HOMEPATH: \Users\Sumedh   - LOCALAPPDATA: C:\Users\Sumedh\AppData\Local   - LOGONSERVER: \\SUMEDH-PC   - NUMBER_OF_PROCESSORS: 4   - OneDrive: C:\Users\Sumedh\OneDrive   - OneDriveConsumer: C:\Users\Sumedh\OneDrive   - OS: Windows_NT   - Path: C:\Program Files (x86)\Common Files\Intel\Shared Files\cpp\bin\Intel64;C:\ProgramData\Oracle\Java\javapath;C:\orant\bin;C:\oracle\product\10.2.0\client_1\bin;c:\Program Files (x86)\Intel\iCLS Client\;c:\Program Files\Intel\iCLS Client\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\Program Files\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT;C:\orant\jdk\bin;C:\WINDOWS\System32\OpenSSH\;C:\Program Files\PostgreSQL\12\bin;C:\Users\Sumedh\AppData\Local\Microsoft\WindowsApps   - PATHEXT: .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC   - PGADMIN_INT_KEY: 9dfe100a-97fe-41d8-b556-865e213bed55   - PGADMIN_INT_PORT: 50584   - PGADMIN_SERVER_MODE: OFF   - PROCESSOR_ARCHITECTURE: AMD64   - PROCESSOR_IDENTIFIER: Intel64 Family 6 Model 69 Stepping 1, GenuineIntel   - PROCESSOR_LEVEL: 6   - PROCESSOR_REVISION: 4501   - ProgramData: C:\ProgramData   - ProgramFiles: C:\Program Files   - ProgramFiles(x86): C:\Program Files (x86)   - ProgramW6432: C:\Program Files   - PSModulePath: C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules\   - PUBLIC: C:\Users\Public   - SynaProgDir: Synaptics\SynTP   - SystemDrive: C:   - SystemRoot: C:\WINDOWS   - TEMP: C:\Users\Sumedh\AppData\Local\Temp   - TMP: C:\Users\Sumedh\AppData\Local\Temp   - USERDOMAIN: Sumedh-PC   - USERDOMAIN_ROAMINGPROFILE: Sumedh-PC   - USERNAME: Sumedh   - USERPROFILE: C:\Users\Sumedh   - windir: C:\WINDOWS   - windows_tracing_flags: 3   - windows_tracing_logfile: C:\BVTBin\Tests\installpackage\csilogfile.log -------------------------------------------------------- Traceback (most recent call last):   File "C:\Program Files\PostgreSQL\12\pgAdmin 4\web\pgAdmin4.py", line 98, in <module>     app = create_app()   File "C:\Program Files\PostgreSQL\12\pgAdmin 4\web\pgadmin\__init__.py", line 347, in create_app     if not os.path.exists(SQLITE_PATH) or get_version() == -1:   File "C:\Program Files\PostgreSQL\12\pgAdmin 4\web\pgadmin\setup\db_version.py", line 19, in get_version     return version.value AttributeError: 'NoneType' object has no attribute 'value'

Regards,

Sumedh R. Balapure,

Cell: +91-7770063134

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Thanks & Regards

Akshay Joshi

pgAdmin Hacker | Principal Software Architect

EDB Postgres

Mobile: +91 976-788-8246

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Thanks & Regards

Akshay Joshi

pgAdmin Hacker | Principal Software Architect

EDB Postgres

Mobile: +91 976-788-8246