Re: [BUGS] Error floating-point exception on postgresql installer

Hi

'qt' mode requires X11 libraries and that may be missing on your system. Can you please check if libX11*.so exists on your machine?

On Wed, Mar 15, 2017 at 10:47 PM, Wiler Coelho Jr. <wiler.listas@gmail.com> wrote:

Hello Sandeep,

I ran: "sudo ./postgresql-9.6.2-3-linux-x64.run --debugtrace debug.txt", and no debug.txt file was created.

But, I managed to install with success using "--mode gtk", "--mode xwindow",and "--mode text", so the problem is caused by QT.

"sudo apt list --installed | grep qt" returned this list:

appmenu-qt/xenial,now 0.2.7+14.04.20140305-0ubuntu2 amd64 [installed]
appmenu-qt5/xenial-updates,now 0.3.0+16.04.20170216-0ubuntu1 amd64 [installed]
libaccounts-qt5-1/xenial,now 1.14+16.04.20151106.1-0ubuntu1 amd64 [installed]
libdbusmenu-qt2/xenial,now 0.9.3+16.04.20160218-0ubuntu1 amd64 [installed]
libdbusmenu-qt5/xenial,now 0.9.3+16.04.20160218-0ubuntu1 amd64 [installed]
libgsettings-qt1/xenial,now 0.1+16.04.20160329-0ubuntu1 amd64 [installed]
liboxideqt-qmlplugin/xenial-updates,xenial-security,now 1.20.4-0ubuntu0.16.04.1 amd64 [installed]
liboxideqtcore0/xenial-updates,xenial-security,now 1.20.4-0ubuntu0.16.04.1 amd64 [installed]
liboxideqtquick0/xenial-updates,xenial-security,now 1.20.4-0ubuntu0.16.04.1 amd64 [installed]
libqt4-dbus/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-declarative/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-network/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-script/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-sql/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-sql-sqlite/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-xml/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-xmlpatterns/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt5core5a/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5dbus5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5feedback5/xenial,now 5.0~git20130529-0ubuntu13 amd64 [installed]
libqt5gui5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5multimedia5/xenial,now 5.5.1-4ubuntu2 amd64 [installed]
libqt5network5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5opengl5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5organizer5/xenial,now 5.0~git20140515~29475884-0ubuntu20 amd64 [installed]
libqt5positioning5/xenial,now 5.5.1-3ubuntu1 amd64 [installed]
libqt5printsupport5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5qml5/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
libqt5quick5/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
libqt5quicktest5/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
libqt5sql5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5sql5-sqlite/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5svg5/xenial,now 5.5.1-2build1 amd64 [installed]
libqt5test5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5webkit5/xenial,now 5.5.1+dfsg-2ubuntu1 amd64 [installed]
libqt5widgets5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5x11extras5/xenial,now 5.5.1-3build1 amd64 [installed,automatic]
libqt5xml5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqtcore4/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqtdbus4/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqtgui4/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libsignon-qt5-1/xenial,now 8.58+16.04.20151106-0ubuntu1 amd64 [installed]
libunity-action-qt1/xenial,now 1.1.0+14.04.20140304-0ubuntu2~gcc5.1 amd64 [installed]
oxideqt-codecs/xenial-updates,xenial-security,now 1.20.4-0ubuntu0.16.04.1 amd64 [installed]
qml-module-qt-labs-folderlistmodel/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qml-module-qt-labs-settings/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qml-module-qtfeedback/xenial,now 5.0~git20130529-0ubuntu13 amd64 [installed]
qml-module-qtgraphicaleffects/xenial,now 5.5.1-1ubuntu1 amd64 [installed]
qml-module-qtquick-layouts/xenial,now 5.5.1-1ubuntu1 amd64 [installed]
qml-module-qtquick-window2/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qml-module-qtquick2/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qml-module-qttest/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qt-at-spi/xenial,now 0.4.0-3 amd64 [installed]
qtchooser/xenial,now 52-gae5eeef-2build1~gcc5.2 amd64 [installed]
qtcore4-l10n/xenial,xenial,now 4:4.8.7+dfsg-5ubuntu2 all [installed]
qtdeclarative5-accounts-plugin/xenial,now 0.6+16.04.20151106-0ubuntu1 amd64 [installed]
qtdeclarative5-dev-tools/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qtdeclarative5-qtquick2-plugin/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qtdeclarative5-test-plugin/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qtdeclarative5-ubuntu-ui-toolkit-plugin/xenial,now 1.3.1918+16.04.20160404-0ubuntu1 amd64 [installed]
qtdeclarative5-unity-action-plugin/xenial,now 1.1.0+14.04.20140304-0ubuntu2~gcc5.1 amd64 [installed]
qttranslations5-l10n/xenial,xenial,now 5.5.1-2build1 all [installed]
sni-qt/xenial-updates,now 0.2.7+16.04.20170217.1-0ubuntu1 amd64 [installed]

Best regards,

Wiler

On Wed, Mar 15, 2017 at 11:07 AM, Sandeep Thakkar <sandeep.thakkar@enterprisedb.com> wrote:

Hi Wiler,

Could you run the installer with the command line option "--debugtrace debug.txt" and send us 'debug.txt'?

On Wed, Mar 15, 2017 at 5:25 PM, Dave Page <dpage@pgadmin.org> wrote:

On Wed, Mar 15, 2017 at 11:40 AM, Wiler Coelho Jr.
<wiler.listas@gmail.com> wrote:
> Hello,
>
> I've got the following reply from:  "EnterpriseDB Customer Support":
>
> "    Hello Wiler,
>
>     Hope you are doing well.
>
>     As we can see you are installing postgresql 9.6 on Ubuntu 16.04 which is
> not supported by EDB, so we are not able to provide support on this.
>
>     Please find below link which tells you about the supoorted platform for
> Postgresql:
>
> https://www.enterprisedb.com/services/edb-supported-products-and-platforms
>
>     We recommend you to use supported platform to install postgresql.
>
>     Hope this helps."
>
> So, there's no workaround?

16.04 is supported - that's a typo on the page (our PG supported
platform versions should match EDB Advanced Server of the same
version, which does list 16.04).

Sandeep; please have someone investigate this issue.

I'll ping people to get the page corrected and support updated.

--
Dave Page
Blog: http://pgsnake.blogspot.com
Twitter: @pgsnake

EnterpriseDB UK: http://www.enterprisedb.com
The Enterprise PostgreSQL Company

--

Sandeep Thakkar

EDB

--

Sandeep Thakkar

EDB