Re: [BUGS] Error floating-point exception on postgresql installer

Can you please check if the following libs are present on your system. Please install the missing if any, and reinstall the installer in qt mode.

libXrender.so.1

libXext.so.6

libX11.so.6

libz.so.1

libdl.so.2

libpthread.so.0

libfontconfig.so.1

libfreetype.so.6

libm.so.6

libc.so.6

libxcb.so.1

libexpat.so.1

libpng12.so.0

libXau.so.6

libXdmcp.so.6

On Thu, Mar 16, 2017 at 7:43 PM, Wiler Coelho Jr. <wiler.listas@gmail.com> wrote:

Hello,

trt@l45225:~$ sudo apt list --installed | grep x11

brltty-x11/xenial-updates,now 5.3.1-2ubuntu2.1 amd64 [installed,automatic]
dbus-x11/xenial-updates,now 1.10.6-1ubuntu3.3 amd64 [installed]
libqt5x11extras5/xenial,now 5.5.1-3build1 amd64 [installed,automatic]
libva-x11-1/xenial,now 1.7.0-1 amd64 [installed,automatic]
libx11-6/xenial,now 2:1.6.3-1ubuntu2 amd64 [installed]
libx11-data/xenial,xenial,now 2:1.6.3-1ubuntu2 all [installed]
libx11-protocol-perl/xenial,xenial,now 0.56-7 all [installed]
libx11-xcb1/xenial,now 2:1.6.3-1ubuntu2 amd64 [installed]
libxkbcommon-x11-0/xenial,now 0.5.0-1ubuntu2 amd64 [installed]
pulseaudio-module-x11/xenial-updates,now 1:8.0-0ubuntu3.2 amd64 [installed]
signon-ui-x11/xenial,now 0.17+16.04.20151125-0ubuntu1 amd64 [installed]
x11-apps/xenial,now 7.7+5+nmu1ubuntu1 amd64 [installed]
x11-common/xenial,xenial,now 1:7.7+13ubuntu3 all [installed]
x11-session-utils/xenial,now 7.7+2 amd64 [installed]
x11-utils/xenial,now 7.7+3 amd64 [installed]
x11-xkb-utils/xenial,now 7.7+2 amd64 [installed]
x11-xserver-utils/xenial,now 7.7+7 amd64 [installed]

On Thu, Mar 16, 2017 at 9:57 AM, Sandeep Thakkar <sandeep.thakkar@enterprisedb.com> wrote:

Hi

'qt' mode requires X11 libraries and that may be missing on your system. Can you please check if libX11*.so exists on your machine?

On Wed, Mar 15, 2017 at 10:47 PM, Wiler Coelho Jr. <wiler.listas@gmail.com> wrote:

Hello Sandeep,

I ran: "sudo ./postgresql-9.6.2-3-linux-x64.run --debugtrace debug.txt", and no debug.txt file was created.

But, I managed to install with success using "--mode gtk", "--mode xwindow",and "--mode text", so the problem is caused by QT.

"sudo apt list --installed | grep qt" returned this list:

appmenu-qt/xenial,now 0.2.7+14.04.20140305-0ubuntu2 amd64 [installed]
appmenu-qt5/xenial-updates,now 0.3.0+16.04.20170216-0ubuntu1 amd64 [installed]
libaccounts-qt5-1/xenial,now 1.14+16.04.20151106.1-0ubuntu1 amd64 [installed]
libdbusmenu-qt2/xenial,now 0.9.3+16.04.20160218-0ubuntu1 amd64 [installed]
libdbusmenu-qt5/xenial,now 0.9.3+16.04.20160218-0ubuntu1 amd64 [installed]
libgsettings-qt1/xenial,now 0.1+16.04.20160329-0ubuntu1 amd64 [installed]
liboxideqt-qmlplugin/xenial-updates,xenial-security,now 1.20.4-0ubuntu0.16.04.1 amd64 [installed]
liboxideqtcore0/xenial-updates,xenial-security,now 1.20.4-0ubuntu0.16.04.1 amd64 [installed]
liboxideqtquick0/xenial-updates,xenial-security,now 1.20.4-0ubuntu0.16.04.1 amd64 [installed]
libqt4-dbus/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-declarative/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-network/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-script/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-sql/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-sql-sqlite/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-xml/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-xmlpatterns/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt5core5a/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5dbus5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5feedback5/xenial,now 5.0~git20130529-0ubuntu13 amd64 [installed]
libqt5gui5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5multimedia5/xenial,now 5.5.1-4ubuntu2 amd64 [installed]
libqt5network5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5opengl5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5organizer5/xenial,now 5.0~git20140515~29475884-0ubuntu20 amd64 [installed]
libqt5positioning5/xenial,now 5.5.1-3ubuntu1 amd64 [installed]
libqt5printsupport5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5qml5/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
libqt5quick5/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
libqt5quicktest5/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
libqt5sql5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5sql5-sqlite/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5svg5/xenial,now 5.5.1-2build1 amd64 [installed]
libqt5test5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5webkit5/xenial,now 5.5.1+dfsg-2ubuntu1 amd64 [installed]
libqt5widgets5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5x11extras5/xenial,now 5.5.1-3build1 amd64 [installed,automatic]
libqt5xml5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqtcore4/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqtdbus4/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqtgui4/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libsignon-qt5-1/xenial,now 8.58+16.04.20151106-0ubuntu1 amd64 [installed]
libunity-action-qt1/xenial,now 1.1.0+14.04.20140304-0ubuntu2~gcc5.1 amd64 [installed]
oxideqt-codecs/xenial-updates,xenial-security,now 1.20.4-0ubuntu0.16.04.1 amd64 [installed]
qml-module-qt-labs-folderlistmodel/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qml-module-qt-labs-settings/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qml-module-qtfeedback/xenial,now 5.0~git20130529-0ubuntu13 amd64 [installed]
qml-module-qtgraphicaleffects/xenial,now 5.5.1-1ubuntu1 amd64 [installed]
qml-module-qtquick-layouts/xenial,now 5.5.1-1ubuntu1 amd64 [installed]
qml-module-qtquick-window2/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qml-module-qtquick2/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qml-module-qttest/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qt-at-spi/xenial,now 0.4.0-3 amd64 [installed]
qtchooser/xenial,now 52-gae5eeef-2build1~gcc5.2 amd64 [installed]
qtcore4-l10n/xenial,xenial,now 4:4.8.7+dfsg-5ubuntu2 all [installed]
qtdeclarative5-accounts-plugin/xenial,now 0.6+16.04.20151106-0ubuntu1 amd64 [installed]
qtdeclarative5-dev-tools/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qtdeclarative5-qtquick2-plugin/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qtdeclarative5-test-plugin/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qtdeclarative5-ubuntu-ui-toolkit-plugin/xenial,now 1.3.1918+16.04.20160404-0ubuntu1 amd64 [installed]
qtdeclarative5-unity-action-plugin/xenial,now 1.1.0+14.04.20140304-0ubuntu2~gcc5.1 amd64 [installed]
qttranslations5-l10n/xenial,xenial,now 5.5.1-2build1 all [installed]
sni-qt/xenial-updates,now 0.2.7+16.04.20170217.1-0ubuntu1 amd64 [installed]

Best regards,

Wiler

On Wed, Mar 15, 2017 at 11:07 AM, Sandeep Thakkar <sandeep.thakkar@enterprisedb.com> wrote:

Hi Wiler,

Could you run the installer with the command line option "--debugtrace debug.txt" and send us 'debug.txt'?

On Wed, Mar 15, 2017 at 5:25 PM, Dave Page <dpage@pgadmin.org> wrote:

On Wed, Mar 15, 2017 at 11:40 AM, Wiler Coelho Jr.
<wiler.listas@gmail.com> wrote:
> Hello,
>
> I've got the following reply from:  "EnterpriseDB Customer Support":
>
> "    Hello Wiler,
>
>     Hope you are doing well.
>
>     As we can see you are installing postgresql 9.6 on Ubuntu 16.04 which is
> not supported by EDB, so we are not able to provide support on this.
>
>     Please find below link which tells you about the supoorted platform for
> Postgresql:
>
> https://www.enterprisedb.com/services/edb-supported-products-and-platforms
>
>     We recommend you to use supported platform to install postgresql.
>
>     Hope this helps."
>
> So, there's no workaround?

16.04 is supported - that's a typo on the page (our PG supported
platform versions should match EDB Advanced Server of the same
version, which does list 16.04).

Sandeep; please have someone investigate this issue.

I'll ping people to get the page corrected and support updated.

--
Dave Page
Blog: http://pgsnake.blogspot.com
Twitter: @pgsnake

EnterpriseDB UK: http://www.enterprisedb.com
The Enterprise PostgreSQL Company

--

Sandeep Thakkar

EDB

--

Sandeep Thakkar

EDB

--

Sandeep Thakkar

EDB