Re: Query Tool Initialize Error

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От Khushboo Vashi
Тема Re: Query Tool Initialize Error
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Msg-id CAFOhELey2Z7+c2j1afopxKe3Yv1dPxLmXg8_GqxY=ncpj4wBCA@mail.gmail.com
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Ответ на RE: Query Tool Initialize Error  ("Duffey, Blake" <Blake.Duffey@noblis.org>)
Ответы RE: Query Tool Initialize Error  ("Duffey, Blake" <Blake.Duffey@noblis.org>)
Re: Query Tool Initialize Error  (Khushboo Vashi <khushboo.vashi@enterprisedb.com>)
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Hi,

Thanks for the logs.

It shows the upgrade check fails, which is not causing the Query tool failure.
So,  after enabling the logs, please try to open query tool 2 to 3 times and then send the logs.
Also, see the browser's developer console and if any error, please send the screen-shot for the same.

One more thing: 
Try to open the application in the browser's incognito mode or clear the cache/cookies and and then run the application. This may fix your problem.

Thanks,
Khushboo




On Fri, Jul 13, 2018 at 8:10 PM, Duffey, Blake <Blake.Duffey@noblis.org> wrote:

 

 

From: Duffey, Blake <Blake.Duffey@noblis.org>
Sent: Friday, July 13, 2018 7:26 AM
To: Dave Page <dpage@pgadmin.org>; Khushboo Vashi <khushboo.vashi@enterprisedb.com>
Cc: Pgadmin-Support@Postgresql. Org <pgadmin-support@postgresql.org>
Subject: RE: Query Tool Initialize Error

 

This is on Windows 2012 Server (via Citrix)

 

I’ll work on getting logs

 

From: Dave Page <dpage@pgadmin.org>
Sent: Friday, July 13, 2018 4:10 AM
To: Khushboo Vashi <khushboo.vashi@enterprisedb.com>
Cc: Duffey, Blake <Blake.Duffey@noblis.org>; Pgadmin-Support@Postgresql. Org <pgadmin-support@postgresql.org>
Subject: Re: Query Tool Initialize Error

 

In addition to Khushboo's suggestions, can you try a hard-reload and running in an incognito session in your browser please Blake? I want to be sure it's not a caching issue.

 

On Fri, Jul 13, 2018 at 5:40 AM, Khushboo Vashi <khushboo.vashi@enterprisedb.com> wrote:

This issue is already reported on Windows. Ref: https://redmine.postgresql.org/issues/3433

 

Are you on Windows? If yes then which version?

Please enable logging and provide the logs. To enable logging ref: https://www.pgadmin.org/faq/#8

 

 

 

 

 

 

On Fri, Jul 13, 2018 at 1:20 AM, Duffey, Blake <Blake.Duffey@noblis.org> wrote:

Launching pgAdmin 4 ver 3.1 against PG 9.5

 

User selects servers, database, schema

 

Clicks Tools | Query  Tools

 

Is immediately hit with ‘Query Tool Initialize Error’

 

 

Thanks

 



 

--

Dave Page
Blog: http://pgsnake.blogspot.com
Twitter: @pgsnake

EnterpriseDB UK: http://www.enterprisedb.com
The Enterprise PostgreSQL Company


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