Re: PLEASE HELP!

Hello Mary!

I am not able to reproduce this issue on Windows 64.

Following Artical might be helpful for you:

https://community.perforce.com/s/article/680

Steps you need to follow:

---------

1. Uninstall PostgreSQL

2. Stop postgresql-x64-11 service from Administatrive tools and services

3. After uninstallation if postgresql, go into regedit and delete registry entry for Computer\HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Services\postgresql-x64-11

4.  restart your windows system.

5.  remove data folder C:\Program Files\PostgreSQL\11\data

6. Re-try to install the postgresql

7. If you  are still facing error then share uninstall-postgresql.log file under C:\Users\ADMINI~1\AppData\Local\Temp

Kind Regards

On Wed, Jul 17, 2019 at 6:03 AM Mary Kellen Park <marykellen.park@gmail.com> wrote:

Hello,

I downloaded postgresql and when downloading at the end I got the following error message: "problem running post-install step. installation may not complete correctly. The database cluster initialization failed."

It looks like it download and it opens on my browser,  but I can't do anything. I am already over a week behind in school and this is horrible! I have un-installed and re-installed over 50 times. I have tried as admin, but when I get the following errors:

I looked everywhere on my computer and it looks like the only thing left behind is the folder, so I delete the folder before trying to re-install. 

I have tried re-installing with a different password, but when I finish downloading, I still get the same error, and it finishes downloading and when I sign in it still wants me to use my original password. Seeming as though it really isn't un-installing fully. I have even cleared my browser data, and still has the same issue. 

I have looked online and it seems like some people had this issue years ago, but all the help they had didn't work for me. 

Please help me. I am so beyond frustrated at this point. 

Sincerely,

Kellen Park

(847) 345-1983

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Fahar Abbas

QMG

EnterpriseDB Corporation

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