You can refer to the previous mails .I already mentioned the commands we are using .From then doc we can see that if we are not using any command by default it will be using smart mode.
We are not using -w option .we will try with this command.
On Wed, Sep 12, 2018 at 12:41:26PM -0400, Bruce Momjian wrote: > Are they using pg_ctl -W earlier? I don't know because the reporter is > not providing answers to my questions. I don't think it makes sense for > me to keep trying to guess the cause of this.
Neither does it for me. One thing which would be nice to check is if they are using --mode=smart. -- Michael