Re: PostgreSQL 9.0 (x86-64) and Windows 7 (x86-64) - Unable to install

On Thu, Sep 30, 2010 at 7:41 PM, Dr. Peter Voigt <pvoigt@uos.de> wrote:
> Dave Page <dpage@pgadmin.org> writes:
>
>> On Thu, Sep 30, 2010 at 1:42 PM, Dr. Peter Voigt <pvoigt@uos.de> wrote:
>>> Hi Dharmendra,
>>>
>>> thanks for your reply. This kind of errors, which cannot be reproduced
>>> on other machines are bad and leave no chance for developers to solve
>>> them.
>>>
>>> Unfortunately the installer does not leave any log files.
>>
>> Please look for any logfiles in %TEMP% starting with "bitrock".
>
> Well, the installer does not leave any file starting with "bitrock" in
> my %TEMP% directory. I am using the default %TEMP% value as created
> during system installation. Its value is (German operating system)
> "C:\Users\Administrator\Lokale Einstellungen\Temp" or in 8.3 notation
> "C:\Users\ADMINI~1\LOKALE~1\Temp". The subdir "Lokale Einstellungen"
> is a link to "C:\Users\Administrator\AppData\Local":
>
> Administrator@TIGER2008:C:\Users\Administrator> dir /a |grep -i lokale
> 28.08.2010  15:22    <VERBINDUNG>   Lokale Einstellungen [C:\Users\Administrator
> \AppData\Local]
>
> However, a scan of my whole system partition reveales a file "bitrock.log"
> under C:\Users\Administrator\AppData\Local. I have just re-created it
> with a fresh installation attempt. Please find it attached.
>
> I have tried to interpret the error in the log. The installer
> complains about not finding file
> "C:\Users\Administrator\Lokale Einstellungen\postgresql_installer\installruntimes.vbs".
>
> I suppose it is important for you to know that this file
> "installruntimes.vbs" is present - but under
> "C:\Users\Administrator\AppData\Local". This is the same directory
> where I finally found the log.

Thats very odd, but it explains why things are going wrong -
essentially, the prerequisites are being unpacked to:

C:\Users\Administrator\AppData\Local

But the installer expects to find them in:

C:\Users\Administrator\Lokale Einstellungen\

Which is a link to the first folder. I (as the guy the wrote the
original version of the installer) expect them to be in:

C:\Users\Administrator\Lokale Einstellungen\Temp\

So, it sounds like there are two questions for me to figure out - why
is the installer not able to follow the link and find the files (which
is probably a question for BitRock), and why isn't it using the actual
Temp subdirectory as it's supposed to.

A couple of questions for you Peter (and thanks for bearing with us
while we figure this out):

- How are you running the installer? Are you logged in as
"Administrator", or are you using "Run As Administrator" or something
similar?

- What's the output from the "SET" command when run in the same user
environment as the installer (ie. from an Administrator command
prompt, or one launched however you've escalated your privileges).

--
Dave Page
Blog: http://pgsnake.blogspot.com
Twitter: @pgsnake

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