> > My experience with paid support vs mailings lists tends to have me
> > much preferring mailing lists. At least on a mailing list, you have a
> > good chance of finding someone that has already hit that same problem.
>
>
Actually, I tend to end up supporting the product for which I am trying to be
supported...not that that is bad ;-)
Actually, most of my problems are answered before they happen, because I am
constantly monitoring the list.
As far as documentation goes, I think that for the most part what is there is
good. Sometimes (and I realize I need to be more specific) it seems the very
thing you are looking for you can't find; in the end that generally has been an
issue of inexperience with SQL. It seems to me, though, that there needs to be
some sort of documentation that takes a beginner write through the whole system
step by step and never leaving out the gory details, explaining things piece by
piece, until at the end of this the user has become an "expert". Again, I need to
be more specific, and as I mull over this I might be able to be that, but now, I
don't see documentation that is really designed to take someone who doesn't know
squat about SQL and get them to the point where they are "experts". Perhaps that
is not PostgreSQL's problem, but it would be nice.
Of course, if your write it, it doesn't mean they will read it ;-)
...james