Contact: Rich Romanik
rich.romanik@enterprisedb.com
Job Description:
Education Services Manager
Manage EnterpriseDB Educational Services. Deliver and maintain high quality, professional educational offerings to the EnterpriseDB and PostgreSQL database community. Educate EnterpriseDB personnel and partners. Deliver a consistent high quality professional educational product to EnterpriseDB customers.
Specific Responsibilities
· Establish customer quality metrics for EnterpriseDB Education Services
· Maintain high level of customer satisfaction related to overall education experience
· Maintain existing educational materials in step with product release cycles
· Develop Organizational Standards for EnterpriseDB Educational Materials
· Develop new educational offerings to support new product functionality
· Evaluate and implement educational initiatives, including but limited to:
Web Based, Self Paced training
Educational software packages
3rd Party Training and Certification
EnterpriseDB Education Services website presence
· Establish public training schedule
· Recruitment of Education Services team as needed
Requirements
General
· 6+ years experience in education services with emphasis on:
Courseware development
Curriculum management
Personnel management
· Relational Database Training Experience:
Database Administrator
Database Development
Advanced Database Concepts
· Proven track record of achieving results in training organizations within software product companies
· Proven track record of introduction of innovative educational services offerings
· Strong interpersonal skills with a focus on teamwork
· Ability to manage a broad set of responsibilities
· Ability to thrive in a fast paced and dynamic environment
Technical
· PostgreSQL RDBMS experience
· Familiarity with Microsoft Office Suite
· Experience with professional courseware management products
Desired
· Experience in a start-up software company
· Experience with Open Source Software products
Education and Experience
Bachelor/Masters degree in Computer Science, or related field