Gregory Stark wrote:
>
> Martijn van Oosterhout <kleptog@svana.org> writes:
>
> > I assume other bug trackers have a similar feature...
>
> Sadly no. That's precisely why I was pushing debbugs so hard earlier.
Oh. That is bad.
> The weakest of them will send a content-free email saying *something* happened
> to your issue and you have to click a link to find out what. Bugzilla is one
> step above that: it includes the latest comment though it doesn't thread
> comments and it can't handle replies. RT is intended to be email based but it
> requires a fair amount of work to get the transparent behaviour you want.
>
> Generally they make you click a link the email and fill in your comments in a
> text widget in a browser. That might be acceptable (not to me personally
> but...) when you're talking about requests made in some structured environment
> where requests are supposed to go through specific workflow. It'll never fly
> if you want it to track all the development discussions. I don't see old
> school unix hackers used to discussing things in email switching over to some
> web based interface to replace development mailing lists.
Double-ouch. No threads, reply has to be via web browser. I can see
that really killing communication. That bugs email address seemed very
interesting. Could we create something ourselves, and have emails that
don't have a bug id that are sent to the list assigned on?
One problem I have now is that threads are not tracked across months,
and if a new email is started, it doesn't attached to the old threads.
The bug-id might not fix that, but perhaps it would.
Of course one easier fix would be to get our threads to track across
months, but it still doesn't handle cases where new email threads are
started that apply to earlier threads.
-- Bruce Momjian bruce@momjian.us EnterpriseDB http://www.enterprisedb.com
+ If your life is a hard drive, Christ can be your backup. +