On Tue, Oct 06, 2015 at 10:57:42AM -0700, Josh Berkus wrote: > Speaking of which ... this project is rich in skilled users who are > involved in the community but don't code. Bug triage is exactly the > kind of thing very part-time community supporters can do, if we make it > easy for them to do.
I can make it easy. But that doesn't directly address two of the other points:
1: Do we need any system for who is allowed to triage bugs? 2: Should an equivalent email be sent to the list?
Specifically with point number 2, suppose the above mechanism is used. When a triager marks a bug as (say) not a bug, should the system just update the database, or should it actually send a formatted email to the bugs list with the 'Bug Status: not a bug' line (among others, presumably)? I think it should send the email, but I can see how that could be construed as junk.
I think that's an absolute requirement. Otherwise the system will force people to check both email and the tracker. The whole point is that those who prefer the email-only workflow should be able to keep that one.
If someone doesn't want them, it's easy enough to filter them in the MUA.