On 10/01/2015 07:48 AM, Magnus Hagander wrote:
> But using the bugtracker for the discussion itself is usually not a win.
I know you said usually but:
> In fact, I'd say in most cases it's counterproductive because it forces
> a single tool upon everybody, instead of email which allows each person
> to pick their own favourite tool. Using a bugtracker where all
> discussion happens in email removes that downside, and moves it back to
> the state where it doesn't help but also doesn't hinder the communication.
This doesn't seem correct, roundup, debbugs, redmine, and rt all support
email as the primary form of communication.
>
> That would require people to actually use the bug form to submit the
> initial thread as well of course - which most developers don't do
> themselves today. But there is in itself nothing that prevents them from
> doing that, of course - other than a Small Amount Of Extra Work.
It requires using a tracker somewhere within the email chain which would
automatically assign an issue number to the email.
Sincerely,
JD
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